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Service Plan During COVID-19: Students: Library Services During COVID-19

COVID-19 Impact on Library Services for Students

To protect the health and safety of students, faculty, staff, and our community from the spread of COVID-19 the university made the decision to move all classes to remote status. The James B. Duke Memorial Library is committed to continuing our support of research and the academic endeavors of our campus community. With the growing pandemic and current public health concerns our goal is to maximize the electronic accessibility of our resources.


Access to Library Spaces
  • ‚ÄčThe library is open to JCSU Faculty & Staff Only.
  • Only Approved outside visitors will be allowed in the library.
  • No Community Users or Children allowed.
  • Remote access to library resources are available at
  • Archives available by appointment only. Email 
  • *Library staff is available Monday-Thursday: 8:00AM-5:00PM and Friday 8:00AM-2PM. 

  • Virtual Saturday from 2:00PM-6:00PM and Sunday from 4:00PM-10:00PM

  • No access to computers in the library. Contact the Director of Library Services for Special Requests at
Reference Services
  • Library Hotline: 704-371-6731
    • Monday-Thursday, 8:00AM-8:00PM 
    • Friday 8:00AM-2:00PM
    • Saturday 2:00PM-6:00PM
    • Sunday, 4:00PM-10:00PM
  • Online Chat Reference Service at
    • Monday-Thursday, 8:00AM-8:00PM 
    • Sunday, 4:00PM-10:00PM 
  • One-On-One Research Consultation by Appointment:
    • Monday-Thursday, 8:00AM-4:00PM
  • E-mail questions to or  
  • IT Support: 704-378-1000 option #9
  • Canvas Student Support: 704-330-1300
  • Collection materials are available (books, DVDs, physical materials). 
  • Limited check-out of physical books will be available (Library Staff will use gloves when checking out and receiving books).
  • Your library liaison can help you locate online resources.
Electronic Resources
  • Remote access is available to all JCSU students with a valid username and password.
  • For more details on remote access go to
Request Journal Articles via Interlibrary Loan (ILL)
Course Reserves
  • Check with your professor to see if arrangements have been made with the library.

*Subject to change based on institutional response.

Connect with us via Facebook, Twitter, Instagram and the library website for more details.